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"It was a lovely room, nicely decorated and good quality presentation of the room including the tea/coffee facilities in the room, but there were 2 things that let it down. Firstly it was a very cold room, the radiators weren't on in both the bedroom and the bathroom, and the aircon unit in the bedroom, which was also a heater was not that powerful, and also there was no heating in the bathroom, and with the very large porcelain floor tiles in the bathroom, it was freezing! The other thing that...