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"Everything was great"

"Big clean room"

"Staff very friendly "

"The toilets. As tourists from America were not used to the toilets and we found that to be pretty fascinating even though it's common for you guys throughout Japan. We appreciate it. The cleanliness room service was good. Breakfast was different from what we're used to eating but it was nice. It was healthy. It was fresh and convenient"

"Check in was very smooth and staff was extremely friendly and helpful. Although they do not have a on premise carpark area, you can park in a multi level carpark that is connected to the hotel with a special 24 hr rate of 1500 yen. Very convenient. Also, easy to get food as it is just opposite the train station."

"The staff were fantastic!! They went above and beyond and exceeded our expectations. Traditional Japanese breakfast was very good and the outdoor onsen was a nice experience "

"great spa"

"The property is old and the staff’s manners are not to Japanese standard "

"I truly enjoyed my stay"