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"Lovely property, staff warm and accommodating and high quality room. Things to note - a small lift which can be full at busy times and breakfast was underwhelming in comparison to what was advertised."

"Nice clean hotel located in the middle of the Harbourside. Room was clean, bed comfy with a good shower. Breakfast was plentiful. Small grievance - did pay over £400 for 2 nights so assumed breakfast was included. Had to pay another £60 so nearly £230 a night is a little pricey.."

"Hotel is fairly central (less than 10mins walk to the harbour) but there the remaining City Gate is at the end of Broad Street which makes for a nice quiet street for the hotel to be on (even with a bar opposite). Room was clean with plenty of tea bags and instant coffee (and Biscoffs!). Beds were comfy. All the staff I dealt with (which wasn't many) were friendly and helpful"

"A lovely little apartment right in the centre of Clifton village. Very cosy and well maintained. My only complaint would be there is no "Convenient and secure on-site parking, a rare amenity in the area", as described when booking. There is on paid on street parking but you have to arrive after 5pm to pay for all night parking. Other than that I would recommend. "

"The property was ideal place to stay while travelling through the UK. The Kitchen and Laundry facilities were fantastic and so was the location. Communication was quick and easy. Very thankful they offered packing across the road from where we were staying."

"The room is good and of a reasonably high standard. There are however two major challenges. The room was on the top floor which from the car park is three flights of stairs. A lot when you’re carrying several large bags and clothes for a wedding. The second big issue is the hall lights on a sensitive room sensor. There is no way to switch this off or lights off. The lights are very bright. This means you cannot leave bedroom door open at night which is difficult when it’s warm. As there’s...

"La struttura sembra un po' abbandonata a sè stessa ma, in realtà è un trasandato "voluto", girando per Bristol vi renderete conto che questa caratteristica fa parte un po' della città. Tuttavia, ho riscontrato una serie di problematiche nell'albergo: - lenzuola sporche, sia appena entrato in stanza, sia la sera, dopo che avevo richiesto un cambio delle lenzuola; - asciugamani sporchi; -adattatore della presa elettrica non funzionante; - la finestra non si apriva e non poteva esservi ricircolo...

"No windows, no light, no fresh air. The room was clean. But your front door opens onto a common area, where three German hipsters were making dinner in the kitchenette, playing pool and watching TV loudly all night. There’s no soundproofing, so be prepared for a roommates vibe. Digital check-in. Not a single staff member on site. I needed help with my room. I texted and called for four hours. Only at 10p did they finally get back to me. “Our phone lines aren’t working properly.” Sure. Part...

"My wife and I stay at this hotel regularly when in Bristol, it's in a great location, it's clean and the staff are always friendly and polite"

"Vriendelijke receptioniste, nette kamer, goed bed, koelkastje, buffet ontbijt met a la carte opties, op loopafstand van het station ."

"Our room had obviously been refurbed fairly recently. The bathroom was pristine and extremely clean and well appointed. We had dinner in the restaurant, which was excellent. The staff were very helpful and the breakfast was very good, with lots of choice of hot and cold options."

"Friendly staff. Only one lift operating, long waits. Insufficient staff in breakfast room, so shortages. Comfortable bedroom,some bedding less so. Pricey parking for overnight stay."

"Good room layout, nice amenities, good air conditioning, comfortable bed and quiet room. Breakfast has a nice spread and mix of cooked and continental. Check-in was smooth and friendly. This is my preferred hotel when I'm staying in Bristol"

"Positives - good location, good to have the kitchen, TV has integrated Netflix, bed is comfy and bathroom is well laid out. Self-check in process and check-out was easy and smooth. Negatives - very, very hot in the evening as room faced the internal court yard and evening sun and only one fan supplied. Lift broken and no advance notice given, room was on the sixth floor and it was hard work lugging suitcase up 6 flights of stairs."

"Great location to explore the harbour and town. Clean and well maintained."