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"Overall a pleasant stay."

"Check-in was quick and efficient. Our room on the 9th floor of the South tower had a good view, was clean and comfortable. Beds were comfy, room was quiet. Everything we needed after a long flight. Location on SkyTrain is excellent. "

"Good! "

"Hotel was great at providing details prior to check in on where to catch the shuttle. Kevin was amazing at check in, bellman was so friendly and great help with luggage storage and even providing umbrellas for us to use for the day. I would recommend this hotel. "

"Nice"

"Great hotel. Excellent rooms with kitchens. Always a great stay. Very clean rooms, friendly and helpful staff. In an excellent location so close to Rogers Arena, BC place, QE, Grandview venues. Shopping on Robson, right there. Everything was great except the elevators. They sucked, long waits."

"Great professional hotel"

"Waited over 10 mins on several occasions for elevator, ended up taking stairs up 5 flights which was not fun with luggage "

"Elevators are terrible you will have to wait 20+ minutes they have four but only one was working now signs explaining why, when I asked the just looked at me with no explanation, terrible service."