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"Excellent customer service by the staff. All the way from the front desk to housekeeping. Priscilla has been awesome along with the other girls in housekeeping. Keep up the good work. "

"The staff was very friendly and gave great suggestions since we were not from there. The hotel is newer and is clean, Our room was a two queen bedroom and it was spacious for us, the bathroom gave us plenty of room and the shower was large as well. I would definitely recommend staying here to be close to the Buffalo Airport as well as a short drive to the Stadium. "

"Loved the Butlers , Danny and Kade! Kade was so knowledgeable about the area and the architecture . Danny did us right by telling us about Mothers Restaurant and Skinny the bartender. Loved that place! Also loved the nightly cocktails in the bar area at the Mansion!! Great stay."

"Clean, quiet, shuttle service was helpful to our weekend plans and the driver was kind and helpful, easy pre check in/out process streamlined arrival and departure. "

"beautiful hotel, clean and comfortable room, friendly staff, great location."

"A hotel unlike any other I've stayed at. Amenities are off the chart, especially the urban hot springs, while the rooms are upscale and high-tech. The bathroom deserves special mention, with a heated bidet and remarkable shower. Honestly, you never want to leave the room once you check in. "

"Nice staff clean room. "

"We needed to leave by 7 am for a football game, but breakfast and coffee not made yet"

"Beautiful room with a view of the city. Great free breakfast!"