"Maria was exception. She listened to my concerns and assured me that my room would be set when I got back. I heard her explain it to the manager. My room was not ready when I arrived at 6:30 and she told the manager that I would just drop my bags and come back later. When I came back the manager was rude sucking her teeth responding to another guest rudely. She nastily informed me that at 10pm my room was still not available. I was quite surprised since I was promised that it would be. The...

"スタッフがとても良かったです"

"It is in a great location.The staff was friendly and room was clean. It's nice the the small bar turns into coffee bar with a good selection of food and pastries. Nice midsize lobby/ lounge to hang."

"This was our visit to New York and this hotel was the perfect location for Times Square. The amazing shower after a long day was the highlight. "

"Habitaciones pequeñas, pero la ubicación del hotel resulta céntrica , lobby pequeño y el personal un poco informal, los recepcionistas debían consultar siempre al manager . Hay políticas del hotel que te comunican 24 h antes, con lo cual hace imposible realizar una cancelación sin penalización en caso de que con algunas de sus “políticas “ no estés de acuerdo. Mi estadía la pagué en su totalidad al llegar y me tuve que ir antes de mi fecha prevista por una situación médica de emergencia.En...

"Its a great fun hotel, perfect for kids because of the location and atmosphere. Rooms are small but its NY, incredible views."

"The room was great, check-in was easy.... but the AC issue really needs to be fixed! It was soooo warm in our room when NY was in a heat wave!"