"Steps away from the heart of Akihabara, immediately greeted by the friendliest staff and nerdy, but cute and endearing decor. The hotel has some space for holding luggage, but ask ahead so they can prepare! If you want to pretend like you actually live in Japan, this is the perfect place for you! Apartment style accommodations, and enough room for suitcases in your room. Plenty of space if you don’t have a third on the couch! Bathroom and shower / laundry is in the unit, separated by rooms....

"Exactly as advertised! Great setup and grateful that the unit had a washer/dryer to be able to get some laundry done. The only con is that you have to give your key to the front desk when you’re leaving the property but I had no issues picking it back up. Would recommend!"

"Great stay at Cross Suites in Asakusa. This is a fairly new property, so many taxi drivers aren't familiar with it yet. It had everything our family needed and in a great location"

"It was a reasonable stay. But slightly confusing. There is two properties for this address. Google maps brought us to the wrong one. They did not respond on Expedia within 2 hours. We resorted to WhatsApp that they replied in about 15 minutes. Being at the second property the door code worked but the lock box did not we waited for an hour before using whatsapp. The room is quite small and there is tables and chairs that just take up space. Barely enough room for 2 backpacks and a carry on...

"Spacious, quiet location, easy check in process etc. rooms were clean and had all of the necessary items for a stay. Would recommend some flexibility with check in and check out timing where possible but otherwise amazing place and would recommend again."

"Mattresses and linens were excellent. Elevator is convenient to the room. Intercom is a nice feature. Wish the door had an electronic lock. Getting a key out of a lockbox and having to share one key between 3 people was not ideal."

"We had an issue with the shower coming on & not having hot water in the kitchen. There was a valve that was shut off & we could not figure it out so we contacted the property owner & they had someone come out & fix it that day. The property is good for 1 family or people that are very close as there is little privacy in the shower room & it is very close quarters. Also, the stairs going up to the room are very steep, so you should consider that. The area is nice & quiet, 7-11 very close & was...

"また次も利用したいです"

"We liked the proximity to the train station and in walking distance to central Shinjuku and Koreatown. It's in a residential neighborhood very close to the trains. The noise wasn't bad, but sometimes noise from residents on the streets below could be a bother. The lack of a front desk and person was strange but we got used to it, and the staff were responsive. Our space was good for a family of four but there wasn't much room for luggage and the spaces were small for anyone with a bigger frame....

"Very clean home and friendly host. As a tall person I felt very squished however Japan is known for maximizing space! Perfect place for solo travellers only I would say. The place comes with a bunk bed but I believe it is only really made for one person. Very close to Lawson, Familymart, and 7/11. About a 25 minute walk to Shinjuku station. Less than a 5 walk to the nearest bus stop. Overall I would rate this home a 5/5!"

"Very clean and comfortable room close to many convenient shops and right next to a major subway stop."

"Having laundry in the room is fabulous"

"Condensed version as forced to resubmit review. Property was changed from max 6 to 4 AFTER we booked. Beds supposedly for 2 were singles with 2 pillows. Toilet cannot be used by anyone much over 6' as two of us were. Condition questionable - broken interior door locks and holes/rips in doors. We could not stay, had to find hotels at the last minute."

"Very nice hotel and accommodating for small children. Staff were very helpful and friendly"