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"Beds were hard and pillows were lumpy. Shower was now great Staff were nice and helpful."

"The breakfast was excellent. The room did not have a refridgerator which would have been nice. We could not figure out the TV to get english channels"

"Founds bugs in the bed (probably not bed bugs but still), breakfast was often running out of things constantly without being replaced right away well before the closing time of 10, bad air circulation in the room"

"Very creaky and therefore noisy"

"It’s convenient to stay at this hotel because it’s very close to the train station. "

"Perfect location right next to the ski train going to Kleine Scheidegg and a cable car going to Mannlichen. Amazing spa with warm sea water pool fuul of water jet massage spots, hamam, sauna, dipping pools, and an ice water plunge bucket. Breakfast choices are a bit repetitive, but plentiful. "

"We had to check in after reception hours, which I prearranged with the hotel. It was a smooth and easy process arriving after hours. Our room was spacious and very clean. We utilized the pool and our kids enjoyed had a blast. Breakfast was fantastic and staff was very kind and helpful! Great option for families and would stay again."

"Location was very convenient to the train station. Beautiful hotel - it felt like we went back in time to an era of refinement. The room was spacious - and we had a balcony with Mountain View. Very nice to sit outside over morning coffee to enjoy the scenery. "

"Fantastic stay! Wonderful service, perfect cleanliness, breathtaking views, and a relaxing spa experience. Highly recommended."