"The room was clean and the facility was very clean. The hotel is dark and the room is dark. Compared to hotels that allow sunlight in and hotels that are painted with lighter colors. They clean your room once every 3 days. So we were constantly requesting towels and face cloths. Check in was super busy and there was someone trying to help you do self check in….but for us it was unsuccessful. The hotel is in a great area. Everything closes around 9-10am. Could use some other choices for TV stations. Mostly news and Weather channels.
Overall nice. But could be better."
"As usual, we stayed over one night to catch our next flight to Grand Cayman in the morning.
Our room was a generous sized king. The room and bathroom were spotlessly clean. The bathroom fittings were all of excellent quality and perform perfectly. I did report that the mattress was at its end of life and the concierge thanked me for informing him."
"Small room but very clean, and at the height of a heatwave the air conditioning was excellent. Basement room very cool and quiet. Excellent location for Victoria stations."
"Friendly arrival and check in by staff who offered us sheets for our bedding due to heatwave (duvets would be too warm). Fan in the room kept it cooler.
Very clean rooms and main areas.
Excellent time spent there - I would highly recommend the hotel and would definitely book again. Thank you."