Find all hotels by Fairmont in Addison, IL from SAR 1,009

"The hotel was not kept looking nice, very dinged up with peeling paint, bumpy carpet, and loose screws in locks. Looks like theyve tried to update and looks great in pictures. Staff wasnt rude but wasnt friendly either. "

"Clean room, helpful staff, would stay again"

"Evening snacks/drinks were great, as was breakfast. Rooms were clean. Staff was great. It was hot and wouldnt get cool enough anywhere. The pool was too crowded to enjoy but we were happy with our stay overall!"

"Great location. Clean, comfortable, friendly staff. "

"The staff were very friendly, held our bags etc. Full size toiletries were available, which was great. Many attractions are nearby. The only downside was the restaurant that was once there is closed and the room would not cool off lower than 74. Otherwise a nice stay!"

"The hotel environment is very nice. Clean room, friendly staff, fine dining, "

"Room was just alright, stains all over the chair looked disgusting, dust all over everything, bathroom was sort of clean. I took one shower and noticed water was leaking out somewhere all over the floor. Streaming services weren't accessible and front desk staff made it sound like it hadn't been accessible for some time. We were left two towels only for two people? For three days? Valet was terrible. No one told us they opened at 9am. We waited almost 1.5 hours to retrieve our car. Our room smelled so strongly of cleaning chemicals it burned my eyes and nose. I will not return."

"I arrived very late in the early morning because my flight was delayed due to weather. Upon arrival, the overnight staff was very welcoming and receptive to my requests. Throughout the weekend the helpful staff was very friendly and informative. Beautiful room; nice and clean hotel in general. "

"Room was perfect, I got a complimentary upgrade from city to river view and it was gorgeous. Staff was very polite and hospitable. Only downside is the internet isn’t really free if you want to stream anything you have to pay DAILY so you’re forced to watch tv cable or get cheated out of money. "