"The receptionists were always friendly, the rest of the staff not so much.
The rooms were definitely not soundproofed and in need of an overhaul. The bathroom door knob had to be repaired, the dividers on the balcony between the rooms next to us were nonexistent.
The shower didn’t have a full enclosure, so taking a shower flooded the bathroom.
The offered buffet breakfast was bigger than expected. "