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"Bad experience with the waitress (young guy) on the pool service, took long for nachos with no jalapeños, he had asked if we wanted, he forgotten and when I asked him twice, nachos were cold, he had ask a different waitress to bring them, I ask for the supervisor and what I got is, perdonelo, they cover each other I told her,,, other than that, was okay,,,"

"Not really happy with this place dirty no air conditioner, broken furniture, dirty restrooms"

"No ac rooms are old"

"Is ok the only thing is they need music at the bar"

"Some time theare refrigerator sometime no cooler bucket"

"It was a great location even though it wasn't right on the beach they Continental breakfast the staff was awesome there's a their lettuce though every location where to eat good one of the guys the office recommended a barbecue place right across the street we're all locals go the beer was good if it was awesome"

"Más que un hotel es un hotel de paso, no tenían nada de comida del menú de servicio a cuartos , alcohol limitado, no te dan una llave , ellos te abren la villa , muy raro concepto, no me vuelvo a quedar"

"It has no A/C. They just recycle air. The bathroom was tiny and dirty. The free meal was not good and the staff forgot about us at the table. We had to go serve ourselves."

"No what expected."

"One thing I didn’t like is that I had to wait more than 30 minutes for my second hotel room"

"Great location, with in walking distance of the popular plaza too, full of restaurants, shops, and even a beautiful movie theatre. I loved that there’s a Starbucks on property, and a oxxo right next door(Mexico’s 7-11) but better. You also have a Calimax grocery store half a block away. Had wonderful cocktails at the lobby bar. Plenty of tv’s to catch a good game. Will definitely return."

"Habitaciones de lujo, con vistas al lago y viñedos. Excelente servicio de todo el personal. Definitivamente regresaria"

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"Hola, El Lugar estaba limpio y el personal muy atento, el área de alberca estaba muy bien cuidada así como el área de SPA y el Gimnasio. Definitivamente volvería a este hotel, mi familia disfruto mucho su estancia."