"We had a serious pregnancy-related medical emergency and were unable to travel or stay at the hotel. We notified them 20 days in advance and provided documentation explaining the situation. Of all the hotels involved in our trip, this was the only one that refused to offer any assistance, flexibility, credit, or refund, and they kept 100% of the amount we had paid. We were extremely disappointed by their complete lack of empathy and understanding during such a difficult time"
"Such polite and caring staff! Their level of enthusiasm, customer service, etc is unmatched. The rooms are lovely, food is great: and the location second to none! Our favorite hotel in Italy by far!!"
"From the arrival to the dinner / breakfast the team is extremely professional.
Shout out to Christian whom on our arrival late with no luggage was super helpful !
Great location and thanks for the upgrade"
"Nous avons aimé notre séjour d’une nuit après un long vol . Nous avons apprécié la piscine et le rooftop. Nous n’avons pas vraiment aimé le quartier, un peu loin du centre-ville et malpropreté ."
"Incredible! The staff couldn’t do enough for us and when we arrived I had a drink in my hand before they even asked for my credit card! This is service as it should be done. Can’t praise highly enough.
Room was spacious and spotlessly clean with a wonderful view to boot. Air conditioning was up to the job and all made for a very enjoyable stay. Staff even. Followed us to our room after excursion to ask if we needed anything.
Simply wonderful."
"We LOVED this hotel. The staff was AMAZING, the breakfast delicious and the premise perfection. It was centrally located, and we don’t think we could have picked a better hotel for our stay on Capri! Bravo, friends of LaPalma!!"
"Outstanding in every way.
The Concierge and entire staff exceeded expectations both prior to our arrival and throughout our stay. Amazing views from the pool!"
"Every aspect of the hotel was outstanding except the fine dining which was appalling. We had better food on the flight over. Some of the courses were genuinely inedible. This despite a restaurant with outstanding service ambience and wines. Mezzatorre seemed to not understand that their guests understand what quality meals should taste like and how they should be presented."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن بروسيدا
جرب وجهة بروسيدا الفاخرة من خلال الاستمتاع بالحدائق، والإطلالات على الجزُر، والآثار المهمة، وغير ذلك الكثير!
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
