"The service was impeccable and the primary focus for all staff was to make it the best experience. The location was perfect and the beach wS the best in the area. I would recommend this hotel ."
"A nice hotel, with extremely friendly staff and good amenities. We ate in all of the restaurants, on an AI package, and the food was extremely good quality, lots of it, and staff very friendly, knowledgeable and helpful. Very well located, with a lovely sandy beach and protected bay at the rear, 2 big pools and plenty of sunbeds, although these did begin to fill early in the morning. Overall we had a very enjoyable stay, we would recommend this hotel."
"The location of this hotel in the Old Town was perfect especially as we didn't rent a car. The hotel itself was clean and comfortable and the staff were amazing!! The breakfast was really nice and a good variety. I would highly recommend this hotel for anyone wanting to stay in the Old Town in Chania."
"Sehr freundliches Personal. Tolles Frühstück und Abendessen. Das Buffet wie auch das A-La-Carte-Restaurant. Im Restaurant sehr freundliches Personal. Beim Frühstück war das Personal freundlich, jedoch ein wenig träge. Schöne Anlage mit allem was man braucht. Auf Allergien wird von vornherein eingegangen. Schöner ruhiger Strandabschnitt."
"Stylist hotel that is centrally located. Great service. Powerful shower. Sink faucets were wobbly but functional. Only downside were the light switches. It was all or nothing. No option for a night light or only switching on one light to use the washroom at night.
Good selection at the breakfast buffet, which includes options to order eggs, waffles and yogurt parfait. Wonderful service by the server.
Overall great stay and would stay again."
"The hotel is amazing, amazing views the staff are super friendly and helpful. The private pool is a super nice extra. Very comfy bed and everyone was great.i would give to go back sometime. 5 stars"
"Wir waren vom 31.08. bis 07.09 in diesem tollen Hotel. Von Anfang bis Ende ein super Erlebnis. Das gesamte Team war super nett und sehr professionell !! Allen voran Dimitri vom Concierge Team. Aber auch das restliche Personal könnte nicht besser sein. Wir hatten öfter mal Probleme mit unserem Zugang zu unserem Zimmer 204 (the one with the door )aber das wude zum Schluss ein running gag mit dem Empfangs Team. Danke auch dem Küchen und Bar Team für den tollen Service und wir werden dieses schöne...
"Great breakfast. Amazing location and views. Staff at breakfast were extremely nice. Wonderful stay all around. Location is great for sights but hard with parking as no cars are allowed in the old city."
"The staff are lovely, the Greek culture is lovely. What lets this hotel down are the some operational issues and unnecessary gimmicks in the rooms.
It struck me as technology for its own sake rather than being useful for guests. Great if you want to spend 5 minutes every night working out how to turn off lights, from the 5 different technology clusters in the room, some of which are touchscreens and others are hieroglyphic buttons. None are actual switches.
Personally I don’t understand the...
"Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated.
A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room...
"We had an amazing experience with this hotel! The room was beautiful and clean. The staff was over the top helpful. We arrived to a refreshing drink, an icy cold washcloth, and a comfortable place to rest. It was so nice after a long travel day. The hospitality continued for our entire stay. They even sent us away with a breakfast box since we needed to leave very early. We will be back!"
"Bra skick då hotellet är nyrenoverat o läget är perfekt på stranden MEN servicen saknas helt , alla skyller på alla när man har önskemål/ klagomål, frukosten är dålig, resturang saknas o i baren kan dom göra 2( Två) av drinkarna på menyn . Åk inte hit innan dom bytt personal."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناء ً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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