Find 5 Star Hotels in Henrietta from SAR 657

"Everything was fine except the mold in our room which was noticed on the 3rd day and our room was changed (upgraded). Overall a very positive experience spend with our family."

"We spent 8 nights in this beautiful resort with our extended family. Had a great time! The rooms are spacious and the hotel location is great. The food at all restaurants was really delicious. The only negative aspect is the service at the main patio restaurant and at the pool. Had to wait a lot and always had mistakes in our food/drinks orders. Aside from that, we really enjoyed our stay. "

"wonderful experience"

"The hotel was good and had great amenities, especially good wateraports.However I would class it as a 4 star rather than a 5 star. The check in was poor. Having travelled 13 hours and through the night, I did not expect there to be be a delay in checking in....surely they could have found another room rather than keep us waiting.The room cleaning was inconsistent sometimes good, sometimes not so good. The gym was basic but the equipment was new. The gym bin was not emptied and the water dispensers were not filled up on a regular basis. "

"The overall experience was not good because of too many trainees, which caused low efficiency and mistakes."

"The staff were very friendly, there was never a time that you were not greeted by a staff member no matter what there role was there. We felt so welcome! "

"Outstanding breakfast and dinner. "

"Great staff, the So Sofitel brand is consistently good, oh and no late check out charge, always a nice touch not to feel 'fleeced' when the room is most likely unoccupied until long after we"ve left. "