البحث عن فنادق بتصنيف 5 Star في قصر الحمراء من SAR 672

"I did not think it was a five star resort by any means. We were given the keys upon check-in and the man outside told us we could just drive to the room. At no point was there somebody waiting to assist us with our luggage or offered. awhere the people prior to us staying in the room let their fog urinate ( without having the decency to clean it up) as we walked in we were hit with this overwhelming smell of urine and dog. Our eyes were burning? People need to critique these places fairly so...

"Property was nice, in a great location. However when I arrived I was notified my room was “upgraded”. I had booked a golf course view on an upper floor. I was moved to the first floor of one of the Privado Casitas with a view of nothing! I was also told in order to use the private lounge and amenities I needed to pay an additional $75/day! This is an upgrade??? I had booked services at the spa, my travel companion had not again as guests at the resort we were told in order to use the spa...