"The history of the old hotel
The narrow stairs to the top are hazardous
Very difficult to carry luggage up and down
there is no lift in the old hotel"
"I have stayed here a few times now and we love this hotel. It is a bit tired in the rooms but nothing to spoil your stay.
I did find the staff were not a good as they have been. Reception never answer the phone, you have to go down to them. Breakfast is not good. poor selection and poor service. They had no bread left out, no ketchup left. They had 6 empty bottles out for customers to use, everyone was empty. When asked for more, it never came. I ordered from the menu and paid extra. Arrived...
"During our stay there was a wedding party and the hotel was fully booked. There appeared to be staff shortages/new staff! This meant things took a little longer or needed a bit of extra staff training/help. Unfortunately there was also a wine shortage after several very busy events over the last 2 weeks!
However we are patient people and ALL available staff were hardworking and friendly. Special mention to Ceran, Reese, Kyle, and sorry forgot name of the welding apprentice in the bar team. ...
"Lovely suite ‘Filby’ (up spiral staircase so only if you are fully mobile) plenty of room with roll top bath. Took advantage of free classic car tour of Norwich city centre (ask and book at reception). Nice breakfast room
- staff friendly but a little distracted !"
"The staff, in particular, the receptionists including the charming Lithuanian girl, were so helpful and informative.
The food was pretty good as well and well presented.
Having had to slum it in a rival establishment a few years’ ago, when there was no room at Poets Corner, it was a relief to note how well looked after we were."
"The room was adequate but tired.
The staff were pleasant and friendly.
It was an English breakfast freshly cooked.
The property is old and to improve the features a change of decor would enhance what is there."
"What a lovely place to spend time on you travels!
A lovely property set in a rural location, great facilities and an excellent bar/restaurant. The weather was fabulous that day so spent the evening in the lovely beer garden, but indoor dining rooms/spaces also looked good.
The welcome was warm and efficient (I’d only booked a few hours before turning up) and the staff really made the stay very pleasant/comfortable.
Definitely a place to stay if you’re in the area."
"Ordered a cappuccino at the bar and they had no chocolate sprinkles and said they dont use them, strange gor a hotel of your calibre.
The breakfast buffet was really good a nice selection."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
