"Lovely welcoming staff. Room was clean and comfortable. Bathroom was clean , seal around the bath needs cleaning as well as the shower glass but otherwise all clean. The corridors need cleaning/sprucing up. The bedroom doors need painting/cleaning. Carpets need a good clean in some places. Food in the bar was lovely and breakfast was good."
"room was lovely, spacious and clean. Breakfast was poorly executed, continental breakfast which you have to order from a menu, additional drinks cost $, fruit is simply a basic fruit bowl - limited banana's, apples oranges. This felt a very poor experience. Car Parking was limited - spaces got filled quickly."
"The 'family room' is not really that. The main bed is fine, but the sofa bed is very small - not much wider than a normal single bed, and with 12 year old twins, this was never going to work. Added to that, the air conditioning didn't work, the shower leaked badly, and the plughole backed up. Fortunately, the front desk gave us a second room, so while two of us endured the heat of our room, the other two were in a room that was far too cold, with a noisy air conditioning unit.
The thing is,...
"The hotel was great. The family room was spacious and more than suitable for a family of 4. The pool, steam room, sauna and jacuzzi were easy to access and a nice activity for the family ( children only able to access pool but the rest were a nice respite for mum.) The children were also excited to receive a certificate from the staff for good swimming.
There is a Starbucks on site which is handy during a busy day. The bar/restaraunt was convenient but a bit pricey for pub grub, but there are...
"Where to start.
Mold in the bathroom,
Locked room safe
Closet doors not working
Curtains droopy/not connected
Hair in the tub
Offered upgrade & room change
Upgrade not given.
Found class 3 drug in common area of 2nd floor. They said not their problem...they should have called police
Rather than make it right was offerd a small amount of club points. That means I would have to spend more money in the future to use them. Silly bean counters"
"From arrival until departure, we felt like we were staying in a luxurious location with the coziness of home. Everywhere was spotless and the staff were all friendly. There is a beautiful restaurant alongside a stunning spa, which are additional but worth it."
"The Beefeater was closed so we could not eat dinner. This was not the case when we booked the hotel and I was not informed until I arrived and had no plan to eat dinner. Totally unacceptable."
"Staff always excellent and great service by everyone. Stayed here 3 times in last 2 months and 1 more to go in September and no problems at all. Room good size and has mini fridge, complimentary waters, iron & ironing board , sky TV and free car parking as standard which are pluses."
"We enjoyed our two night stay at the Indigo in Chester very much. Spotlessly clean and comfortable room though a little short on storage and no useable bedside tables. The breakfast was excellent with plenty of choice and the staff pleasant and friendly and the services very good. We took our evening meals in the Forge Restaurant within the hotel where we enjoyed fine food efficiently served. A special thank you to Steph who took such good care of us. This a professionally run establishment...
"Hair dryer set on fire, and room smelt of smoke.Staff solution was to open a window. Shower was just boiling hot water. Room door lock didn’t always work. Room needed renovation. Would not recommend. Staff didn’t ask about our stay when checking out."
"Arrived at Hotel and met by very nice Receptionist. Check-in was very quick and easy.
The room was spacious and very clean. Wi-Fi was excellent.
Would stay at Hotel again."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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