Find 4 Star Hotels in Soo from SAR 392

"The room was clean and comfortable unfortunately at night out came the bed bugs in masses "

"Not the cleanest, floor wasn’t cleaned in room before we arrived. Bin in kitchen was dirty Bedding changed twice during 7 night stay No microwave or oven in kitchenette only a dirty kettle and hob which I didn’t use 1 washing machine and 1 tumble dryer located on site Breakfast nice Spacious rooms Comfortable bed Pools nice"

"Breakfast was really good, but could have been hotter."

"Property could do with some improvements, very weathered, nice view points, nice quiet front, short walk to bars and shops. Maid was lovely, receptionist not so much, no warm welcome, just here’s your room key take the lift, next please…. Restaurant .. wow, shocking… what I can say, no organisation, kids running up and down as staff move food round 30 prior to service closing, stayed 4 nights only went for breakfast twice, same each time, no glasses, no seats, no coffee cups, not a lot of fresh fruit options (chips for breakfast). Staff too busy closing down areas and cleaning table. "

"I particularly enjoyed the aqua aerobics in the pool each day at 12- the guys from the animation team were excellent- made them good fun. Reception staff were particularly helpful. Good selection of fresh food & the entertainment in the evenings was very good. "

"We are regulars there. and are back again in April. The hotel is huge, in a quiet, out of town location and can have 500-800 guests at a time. Lots of free parking. It is being refurbished from 6th floor down. Communal chairs and tables are mostly new. The Spa needs massive investment to re-open so don't rely on it being open soon. Food is OK and was slightly better than it was in November but they cant do miracles at the price points they offer. Fish dishes are good. They cater to guests from all over Europe so you may need to find the staff members that can fully understand quickly spoken accented English. (Or French or German or even Spanish as they use a lot of Dutch interns) . For us as we are not big drinkers, HB is better value than AI while the main Spa pools are closed."