البحث عن فنادق بتصنيف 4 Star في رومس من SAR 306

"Unfortunately for us we arrived later in day and upon returning to our room later that night we found our bed was unclean.Also we had opened wardrobes to look for more pillows to find the previous visitors used socks. Staff were helpful in moving room but not ideal circumstances."

"The bar staff need some serious training, terrible service on Saturday evening , staff looked like university students clueless and zero customer service The room was ok, lots of fluff and dust under the bed, no I didn't deliberately check, I dropped something and saw it, the shower cubicle needs a good scrub too! And no fridge in the room!"

"The hotel was in a good location and provided parking at a cost of £15 a night. I feel £10 should be a max. When we arrived, there was no warm welcome nor real eye contact, which ws bad, no smiles, no helpful information about the place.!"

"We had a two night stay for my husbands 50th birthday and had a great time. The staff were all extremely polite and friendly. The hotel was very clean and beautifully presented. Excellent breakfast and fantastic location with plenty of parking. We will definitely be going back."

"Really good check in. Automated though a very helpful member of staff provided additional support. Great hotel and facilities"

"Great location - so much medieval history to see. Great pubs. "

"We recently stayed at this hotel after breaking down on our journey. Unfortunately, we couldn’t make our first night and phoned the hotel to explain the situation. The woman we spoke to didn’t seem very interested or concerned, and we were disappointed that nobody even asked if we were okay given the circumstances. When we finally arrived the following evening around 5:30pm, the staff there were friendly and welcoming, and the stay itself was pleasant. However, the lack of empathy and customer...

"Reception staff were very welcoming, room was very clean, and breakfast was very nice. I didn't like the attitude of the women in the spa section, felt like they were talking down to me had a lot of ego and arrogance, not sure if it was a colour thing. "

"Lovely hotel and lovely staff. Great situation, very close to the center. Pet friendly, too."

"Picked this hotel as a stop off for the ferry to jersey. Had everything we needed. Breakfast really good. Had to pay for parking which we didn’t really appreciate."

"Loved this hotel. Loved the decor, staff, location and breakfast. What I didn't love was that the pictures posted on Expedia showed a much bigger room than I got including space for a couch. We could barely squeeze by the bed whereas the two other couples we were travelling with did have rooms as advertised."

"Beautiful property within walking distance of all the resturaunts and shopping. Staff was super friendly and breakfast was delicious."