"Overall, I had a comfortable stay. The hotel was clean, full of historic charm, and conveniently located close to the main attractions.
The biggest disappointment was the level of customer service. Unfortunately, nearly every staff member I interacted with—from the front desk to the restaurant—came across as unfriendly and uninterested in welcoming guests. Simple questions were often met with brief, impersonal responses and little to no warmth. Basic courtesies such as “please,” “thank you,” or...
"Overall, I had a comfortable stay. The hotel was clean, full of historic charm, and conveniently located close to the main attractions.
The biggest disappointment was the level of customer service. Unfortunately, nearly every staff member I interacted with—from the front desk to the restaurant—came across as unfriendly and uninterested in welcoming guests. Simple questions were often met with brief, impersonal responses and little to no warmth. Basic courtesies such as “please,” “thank you,” or...
Wilson