"Positives:
Hotel was clean, quiet and newish.
Breakfast goodish.
Negatives
Bed too soft.
Room nyc-like small.
My card was overcharged at the front desk compared to the amount I was expecting as per expedia. When I advised the front desk they were was not particularly understanding or even believing. I had to show my expedia booking on my phone to be believed: the desk person mentioned there was a disconnect between expedia and the hotel systems, whatever that means. There was a lack of 'we're...
"Positives:
Hotel was clean, quiet and newish.
Breakfast goodish.
Negatives
Bed too soft.
Room nyc-like small.
My card was overcharged at the front desk compared to the amount I was expecting as per expedia. When I advised the front desk they were was not particularly understanding or even believing. I had to show my expedia booking on my phone to be believed: the desk person mentioned there was a disconnect between expedia and the hotel systems, whatever that means. There was a lack of 'we're...
Jeff