Find 4 Star Hotels in Matzen-Raggendorf from SAR 314

"The room is very clean. Staff are very friendly and helpful. However there was no air conditioning when I was there even though outside temperatures were 25-27 Celsius. During the day and night the heat was running. Had to try to sleep with the windows open which was not very convenient. "

"Positives: Location was good, close to Belvedere Palace, train station and great public transport links that are very quick into the centre. Room was large and spacious with a desk and table to woe from. Negatives: The check in was slow and there were long lines and waiting times. This could easily be resolved with more staffing or sharing check in links in advance, so crazy they have done nothing about it. No facility for making coffee in-room. To me this is a basic essential found in most accommodation across Europe. The fact I have paid for a studio with a kitchen, then at a minimum I expect to be able to make a cups of coffee. There was even a dishwasher and a microwave, and yet no coffee machine, or cafetière/french press. It’s a big miss for me as it’s such a basic and convenient item. Also not impressed that I had to argue the case at reception to then borrow a French press! Otherwise you should pay 25 euros for a kitchen box! "

"This apartment style hotel is as close to the main train station as you can get! It's very quiet, clean with helpful staff. It does need the walls painted in the rooms, espresso machine and rain shower head that work! Other than that it was great!"

"All aspects of the hotel and staff were excellent. "

"I really don’t want to sound that grumpy, but there are pros and cons for this hotel. Smooth check in, not that clean room, as I had no asthma attacks for years, and after I entered the room I struggled breathing. The same happened on the 2nd night, so I asked to vacuum clean the floor and this was accommodated. Not sure if it was placebo effect but I could breath in the room. Very noisy room, could hear traffic, people outside until 2am (for 3 nights) at 6am rubbish removal, road traffic restarted etc. breakfast is basic, but not that bad. The staff would benefit from training on how to be friendly. A little smile would not hurt. No need to chase customers and recheck the room number especially if it took awhile to be seated. The rooms are not cleaned by default and you have to ask for this at reception. "

"Fabulous hotel just across from the station. Lovely staff and very modern with good breakfast. Definitely recommend!"

"Rooms were decent size and very clean bed. Basic but very good. Small deficiencies- No bathroom slippers and moisturizer. Breakfast buffet pretty good, many choices of hot and cold items, however without omelette station. "