"Lovely stay. Good response to an issue in our roon with air con. Asked for more shower gel on second day and didnt get any the rest of our time there!
Hairdryer worked but not powerful!
We mentioned a special occassion on booking but no acknowledgement of this?
The room was clean and made up daily with fresh towels if needed. Comfortable bed and quiet."
"Excellent hotel, staff were very kind, allowed us to check in very late at night and the breakfast was just what we needed in the morning. While we did not have any food at the restaurant, the hotel was very clean, had a pleasing atmosphere and in general, was a pleasure to stay in. Id recommend to anyone, whether it be single travellers or families."
"Wirklich alles einfach prima. Mit der Tram ist man in 10 min in der Stadtmitte. Zapka und carrefour direkt neben dem Hotel. Restaurants im Hotel (mehrere) sind absolut toll. Würde jederzeit immer wieder dort buchen. Der Pool und Wellnessbereich ist klasse. Das Frühstücksbüffet total reichhaltig. Man kann sogar noch Extras bestellen. Ganz liebes Personal."
"Hervorragendes Hotel mit sehr großem Familienzimmer, toller Ausstattung und sehr guter Lage mit Blick auf die Krakauer Burg. Das historische Zentrum ist fußläufig schnell zu erreichen.
Das Frühstücksbuffet ist ausgesprochen umfangreich mit einer riesigen Auswahl an frischen Speisen.
Insgesamt absolut empfehlenswert!"
"My 5th stay here and it won't be the last. Every time I come here there is something new. New duvets, tours added, activities to include a running tour of Krakow... the only thing that does not change is the incredible staff, who add so much to the stay. Hospitality comes from the heart, and theirs is as big as it comes,"
"The shower in the room was horrific! Essentially broken and water sprayed everywhere. One of the lights refused to turn off - even when using the master switch.
There were doors slamming, people yelling and children screaming from 9 - 11 pm
The food and servers were amazing.
Bed was comfy.
It was “ok” not sure i’d book again."
"The hotel was in an excellent location. Main square was extremely busy,but I didn't notice the noise too much with the double windows. Received a bottle of prosecco on arrival and a bottle of wine on our lastnight which was a nice gesture. The jacuzzi bath was the icing on the cake . The room was cleaned every day. The breakfast was also nice with tea/coffees/ juices to drink. Food was cold meats,fruit, toast and yoghurt. And cooked breakfasts/scrambled eggs/fried eggs/ omelette to order. All...
"i cancel 4 night because the hotel not clean and very bad
please refund my amount to visa
i discuss withe novtel hotels for cancel my reservation and take agree for issue"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
