البحث عن فنادق بتصنيف 4 Star في هور كروس من SAR 236

"Toilet leaking when I checked in at 3am. Reported it but following night the flush stayed on constantly as well as the leak. Was using the bar toilets. Checked out 1 day early"

"Our stay had a string of issues. The air conditioning was broken, and with no lift, I had to ask for help carrying my luggage upstairs due to a hidden disability — initially refused until I explained why. The only fix offered was one remaining small desk fan; staff were pleasant, but that leaves other guests with broken AC with nothing. A family member wasn’t told their AC was broken at check-in, then had to change rooms over a broken mattress (no replacement offered, and no help arranging the...

"Hotel was good overall well located for access to Derby center. The hotel car park is very small so thankfully you have the option of a multistory across the road which if you get the hotel to check you ticket is very cheap to use. Breakfast was buffet style and not too bad."

"My room, which was beautiful, was at the front of the hotel. Given that this is the main high street area, it was so loud. There are benches outside the front and a gang of youths hung around there, shouting, making noise, throwing things till after 11pm. The road sweeper came before 6am and the hanging basket watering company came before 6am too. Given that I'd stayed the night due to an important work activity, I got very little sleep and this affected my performance. Granted, these issues...

"1 bath towel, 1 hand towel, 1 small bottle of water and 1 biscuit between 2 people. You cannot use the facilities on the day of checkin until after 3pm unless you pay extra. Prices have increased yet you get less for your money."

"The rooms in the older part of the hotel need a bit of attention and they have no air-conditioning and the fans they provide were very dusty and did not seem to do anything"