"Very disappointing stay — not worth the price
This was the most disappointing hotel of our two-week trip around Sicily. We chose it for its location near Palermo’s historic district, but unfortunately the service and room did not come close to matching the price.
We arrived early, so we understood our room wasn’t ready. We returned at 2:00 p.m. as instructed and still waited another 15 minutes. The wait wasn’t the problem — the attitude was. Our interactions with Alessio and Francesca at the...
"The Hotel was nice but could use some lights, It is very dark, The room was dark and I had a hole in the wall by my side of the bed. For the amount of money I spent and the size room, it was not worth the extra cost. i had to ask or take from the cleaning cart a floor mat everyday,There are no wash clothes for your face? For asking for a family room I have a view of the air conditioner. Breakfast was very good with a lot of verity. The eggs should be served hot but I guess this is a European...
"Für eine Nacht in Ordnung, längerern Aufenthalt würde ich nicht empfehlen, da das Zimmer sehr laut war. Evtl gibt es Zimmer von der Straße weg, das haben wir nicht erfragt.
Im Vorfeld kam leider keine Antwort auf die angefragte Taxireservierung.
Im Großen und Ganzen hat das Hotel Potential, welches leider nicht ausgeschöpft wird"
"Wir waren leider 4 Tage vor Ort. Der Poolbereich und Pool waren sehr dreckig.
Somit nicht nutzbar für uns. Wir haben dann entschieden den Pool nicht zu benutzen. Generell ist der Pool viel kleiner als auf den Fotos dargestellt.
Wir haben das dem Personal mitgeteilt das uns dann über den Manager mitteilte das nichts gemacht wird weil es Ende der Saison ist.
Die Zimmer waren am ersten Tag sauber aber schlecht gewartet. Die Putzfee war die restlichen Tage dann auch nicht mehr so gründlich.
Preis/...
"If you’re looking for a 4-star hotel then do not chose this one. Moldy showers, air vents that haven’t been cleaned in years, and the staff was absolutely not helpful to us whatsoever. One of the staff members didn’t know I was fluent in Italian and spoke very poorly about us. Refused a refund when we asked the minimum we arrived. Definitely not worth it and very very false advertisement."
"Good hotel with an impressive rooftop view and lovely room. Gym was not available when we arrived in the evening and in the morning at 8.00 I was told it is closed because guests are still sleeping. Super disappointed that I couldn’t use the gym and staff were not helpful in making any arrangements. Opening times are not available online nor on the gym door so I found myself twice in front of a locked door ready to workout."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
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