"OUR EXPERIENCE....YOUR DECISION.
This is a return trip to Puerto Rico for my family and I. We absolutely love PR. However the experience at this hotel was less than desired.
We were booked for a 4-night stay in the Garden Wing of the hotel. The receptionist voluntarily (without us asking) said she would move us to the Wave Wing with a much better view. Upon entering the room the carpet didn't smell fresh, the compartment with the refrigerator door was not able to close, the bathroom was clean...
"Saludos cordiales, las fotos no reflejan la condiciones del hotel.
Necesitan remodelar las habitaciones. Hicimos el señalamiento en front desk sobre la calidad de los matress y almohadas."
"We had a good experience overall, although there are definitely some things that could be improved. The rooms are very outdated and lack basic amenities such as a closet, dresser, iron, and hair dryer. The biggest issue for us was the shower water, which was cold and made showering very uncomfortable. On the positive side, all of the employees were extremely friendly, welcoming, and helpful throughout our stay. We also loved having the open bar included, which was a great perk, and the location...
"What was subpar for this property is as follows:
The property was said to be and have more amenities than it had.In the name of the hotel is says bar and restaurant- it had neither.The lobby was under construction and there is NO bar or restaurant on the property at all! Work/ remodeling was being done in the lobby and it was all covered in plastic. The rooms were a nice size, however you heard everything- the elevator dings, the toilets flushing were the worst.The shower water pressure was like...
"It’s an old hotel, with an excellent location. I used it for one night sleep after arriving late from another trip.They need to update it. Staff was very helpful except at my exit when I checked out. I was carrying all the luggage from my self and my wife who was getting the car from a parking lot and the employee didn’t bother to even help me with the exit door while I maneuvered to open it at the same time that I was carrying a whole week luggage from my previous trip. I’m taking about a door...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
