Find 4 Star Hotels in Cookes Subdivision, IL from SAR 497

"Although location, lobby and stuff was good the newly updated rooms at the West tower were dirty and poorly taken care of. I found condiment packages behind the sink, mold in the sink, crumbs, and chocolate on the carpet floor and the blood on the bathroom wall, not to mention a very foul odor in the room. The Hyatt Regency has a vote, respected name across the country, but I was disappointed."

"The pool was small and I felt like it was not clean. Kids couldn’t even see under water with their goggles. There were a lot of kids running around without parents and we had several knocks on our door from kids messing around. We did call down to the front desk and they sent security up immediately. So that was a plus! Employees were very attentive. "

"Great location. Awesome breakfast. Very clean throughout. Staff very friendly and helpful. Would be ice to have 24 hour coffee available. Would be nice to have a pool/hot tub. Had difficulty connecting to Wi-Fi. Had difficulty adjusting heat"

"N/a"

"Perfect location. Staff could be nicer. But overall nice stay."

"Super friendly staff, modern, empty feel in the room, cool bar area, delicious breakfast"

"Second time staying here for a business event. Great Property and location. Clean rooms and housekeeping was so nice when walking in the halls. Starbucks is a bonus on-site."

"There are no domes when we went which attracted to this property. But otherwise very good cleanliness staff and help. We had our bath tub clogged but they gave us an hour extra for checkout.I do recommend this place if they really have the domes set up with heaters ."

"Great experience and friendly staff"