"Overall, my stay was average. The welcome was courteous but lacked the warmth and personalized service expected from a good hotel like Novotel. The food quality at the breakfast was disappointing and needs improvement. The property also lacks key amenities such as a swimming pool and spa, while the beds felt smaller than expected for a king-size category.
A satisfactory stay overall, but there is certainly room for improvement in service, dining, comfort, and facilities."
"We had to request a room change - as the earlier allocated was dirty. New room required clean bedsheets and sofa in room had a stain. Overall experience was okay staff were helpful but hotel.."
"Clean room, a little small, but ok, nice shower, very nice and helpfull staff, good food, nice roof top restaurant & bar.
Market with nice shops (books, fine clothes & computer) and small restaurants nearby. Quiet and spacefull places under huge baniantrees with lots of birds & squirls..."
"Rooms charging plugs weren’t working, and same in shower just one towel and after check out staff was calling me for laundry bill. Even i didn’t give anything to laundry. After 4 hours they called me back and told me bill was for another room.
It’s horrible experience at this hotel"
"We booked 2 rooms both the rooms were unclean and ac were not working for both of the rooms we couldnt sleep the whole night and on the other hand the fridge in our room was also broken
Smelly washrooms uncleaned towels"
"We booked our stay of 2 days before and after our trip to Manali. Bothe times the rooms were not up to the standard of a 4* hotel. Poorly maintained and shabby.
Staff reluctant to change room or help.
Very disappointed."
"Location of the hotel was good. The bad experience at the time of check-in as they insist for advance payment of entire amount unlike other hotels of same category. Also this practice was not there when it was run under name of Park Plaza. Very unprofessional attitude at least with regular visitor."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
