"As much as we loved the location of this hotel, we would not return again. The walls are painfully thin and we were woken up to loud conversations at 4:45AM which completely disturbed our sleep. Thankfully we were not checking out that day so was able to sleep in.
The room was ok - for an Executive Room, we were expecting better looking room. The lift system is not ideal but mindful that it was Bank Holiday weekend."
"The rooms were decent. There is no ac and the fans provided were extremely dusty and not cleaned properly. It caused issues with allergies and when asked the staff to clean it, the receptionist stated that was maintenance duties but they left for the day and wouldn’t be able to solve the issue until the next day and then I was given an even dirtier fan as a replacement. Breakfast that was included was monotonous and being there 12 days it got old after the 3rd day. The gym, pool, and sauna were...
"Nothing to fault really. Very convenient for departures hall. Can be very expensive if you don’t wait to book until a couple of weeks before the stay I wanted to book a few months and it was £170.00 so waited until three weeks before and price was £64.00, but you run the risk of the hotel being full."
"Really enjoyed our stay, hotel is modern and spotless. Breakfast quality was a real positive. Room was cosy and the beds were very comfortable. Great location in the city!
Only slight negative was line for check-in was always quite long although the staff were polite and professional!"
"This is the fourth time we have stayed at The Grand and each stay has been flawless.
Staff here are next level and are super friendly and attentive. The attached bar Madeline is an elegant mix of modern and Parisian Deco. Again the bar staff were brilliant.
The room was spotless along with the bathroom. We have always stayed in the "entry" level room at just over £100 and found the size and quality of fittings outstanding."
"Convenient for the city. Rooms were a little hot, but thankfully fans provided. Lift out of services and the bathroom had no towels when we arrived.
Buffet breakfast was cold, and no coffee at so had to wait for Starbucks . Staff were friendly and it was used solely as a base for us to sleep"
"Location was gold to get on motorway to Walsall and sufficient parking. However, booked so we could use spa facilities on our free day and upon arrival found these were out of action completely so very disappointed. Receptionist just told us that parts ordered and would be up and running Monday! No good to us as staying Fri-Sun. TV in room was black and white (eventually replaced by handyman Brian who was lovely). Toilet flush was constantly dripping. Later found out that pool/sauna was ok to...
"Lovely lady receptionist upgraded us to a superior double which was spacious with a large bed and great view of the church opposite,
Ben, the duty manager was very efficient with the breakfasts. He got me extra tea as requested and did a lovely takeaway bag of sausage and bacon sandwich so my husband could eat later.
Great staff, stylish rustic hotel. A perfect stay!"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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