"I phoned to upgrade my room no available rooms so I asked to cancel for a full refund which they agreed and I never received my money back.. very un helpful and very hard to contact a human on the phone.. not recommended in any shape or form.."
"I phoned to upgrade my room no available rooms so I asked to cancel for a full refund which they agreed and I never received my money back.. very un helpful and very hard to contact a human on the phone.. not recommended in any shape or form.."
"Do not stay here.!!! Rooms not been cleaned for a long while 1st room covered in dust and bathroom stinking of sewers.
2nd room covered in dust, Dried blood on bed cover and pillow cases, tiles falling off walls in bathroom.
Breakfast was dreadfull did not eat beans cold, mushroom srivelled up like rubber bullets.
Apparently no manager on site to deal with this still awaiting his call to arange for a full refund. Will be contacting trading standards this place shold not be open to public as is a...
"Do not stay here.!!! Rooms not been cleaned for a long while 1st room covered in dust and bathroom stinking of sewers.
2nd room covered in dust, Dried blood on bed cover and pillow cases, tiles falling off walls in bathroom.
Breakfast was dreadfull did not eat beans cold, mushroom srivelled up like rubber bullets.
Apparently no manager on site to deal with this still awaiting his call to arange for a full refund. Will be contacting trading standards this place shold not be open to public as is a...
"Nice location overlooking the sea though some rooms have terrible view at the back of the hotel looking through filthy windows and brown net curtains.
Most of the staff helpful and pleasant. Food good. Basic rooms very expensive and very small. A bit tired. No fridge in room, no frills. Good breakfast"
"Nice location overlooking the sea though some rooms have terrible view at the back of the hotel looking through filthy windows and brown net curtains.
Most of the staff helpful and pleasant. Food good. Basic rooms very expensive and very small. A bit tired. No fridge in room, no frills. Good breakfast"
"The hotel is lovely but if youre planning on staying through summer, there is no air conditioning and our room was unbearably hot. They did provide a table fan but it didn't do much to cool the room."
"The hotel is lovely but if youre planning on staying through summer, there is no air conditioning and our room was unbearably hot. They did provide a table fan but it didn't do much to cool the room."
"Let down by the lunch food poor choice of food
Old fashioned salad garnishes
Bedroom smelt damp scruffy garden from our window Room 19
For a manor spa 3star it should be more on point than it was
Ripped Lino flooring in the hall
Terribly shoddy sauna room
Pool was fab
"
"Let down by the lunch food poor choice of food
Old fashioned salad garnishes
Bedroom smelt damp scruffy garden from our window Room 19
For a manor spa 3star it should be more on point than it was
Ripped Lino flooring in the hall
Terribly shoddy sauna room
Pool was fab
"
"The house has rooms which are let and reminded me of a hostel. The web description of what I paid for did not tally with the room I was offered. I found I had a room on the second floor with an en-suite bathroom, an air conditioning unit which was not working, but a fan which was. The bathroom was well ventilated by a Velux window. The communal areas and staircase were not smart.
The room was clean and had a kettle, tea & coffee etc. Given the price relative to local hotels it was OK for value....
"The house has rooms which are let and reminded me of a hostel. The web description of what I paid for did not tally with the room I was offered. I found I had a room on the second floor with an en-suite bathroom, an air conditioning unit which was not working, but a fan which was. The bathroom was well ventilated by a Velux window. The communal areas and staircase were not smart.
The room was clean and had a kettle, tea & coffee etc. Given the price relative to local hotels it was OK for value....
"I loved it! The room was gorgeous, spacious and just right for my sister and I on my birthday eve. Breakfast was great and I am pleased. I didn’t realise it was above a pub but that wasn’t a problem. Free parking and 10mins drive to city centre.
The AC in the room wasn’t functional but there was a back up fan that helped somewhat."
"I loved it! The room was gorgeous, spacious and just right for my sister and I on my birthday eve. Breakfast was great and I am pleased. I didn’t realise it was above a pub but that wasn’t a problem. Free parking and 10mins drive to city centre.
The AC in the room wasn’t functional but there was a back up fan that helped somewhat."
"Cool hotel steeped in history and my room was huge and good.
Hotel looks a bit jaded in places but really doesn't distract from fact it's a good place at a good price"
"Cool hotel steeped in history and my room was huge and good.
Hotel looks a bit jaded in places but really doesn't distract from fact it's a good place at a good price"
"Perfect location & lovely team. Check-in plus the terrace bar were perfect - we used the terrace when we arrived and for an early morning coffee before breakfast,
No room service or evening meals, but we’re didn’t need either. A huge range of eating options within 5-10 minutes walk.
Apart from strolling around Rye, we also drove to Rye Harbour (free car park there) and walked to the Discovery Centre and the sea.
Note that for the hotel car park you pay £10.00 per day and this needs to be done...
"Perfect location & lovely team. Check-in plus the terrace bar were perfect - we used the terrace when we arrived and for an early morning coffee before breakfast,
No room service or evening meals, but we’re didn’t need either. A huge range of eating options within 5-10 minutes walk.
Apart from strolling around Rye, we also drove to Rye Harbour (free car park there) and walked to the Discovery Centre and the sea.
Note that for the hotel car park you pay £10.00 per day and this needs to be done...
"The stay was average overall. The room was clean, and the staff were polite and helpful. The balcony looked like it would have been a nice feature, but unfortunately it wasn't accessible during my stay. The room also had a strong smell of fresh paint, which made it less comfortable. It seemed like parts of the property were still undergoing maintenance or renovation. Additionally, the door lock wasn't working properly, and one of the lights kept flickering. With these issues addressed, the...
"The stay was average overall. The room was clean, and the staff were polite and helpful. The balcony looked like it would have been a nice feature, but unfortunately it wasn't accessible during my stay. The room also had a strong smell of fresh paint, which made it less comfortable. It seemed like parts of the property were still undergoing maintenance or renovation. Additionally, the door lock wasn't working properly, and one of the lights kept flickering. With these issues addressed, the...
"Die Unterkunft sieht von außen fürchterlich aus. Von innen auf den ersten Blick ok und beim zweiten Mal hinschauen, schlägt man die Hände übern Kopf zusammen. Sauberkeit im Zimmer was gut, aber im Badezimmer hätten so einige Sachen mal gesäubert werden können, die wahrscheinlich schon ewig keinen Putzlappen mehr gesehen haben. Ein wunderschöner Garten, wo wir gerne ein Bier getrunken hätten war nicht nutzbar. Alles vermorscht die Sitzmöbel, sehr ungepflegt alles. Man könnte die ganzen Anlage mal...
"Die Unterkunft sieht von außen fürchterlich aus. Von innen auf den ersten Blick ok und beim zweiten Mal hinschauen, schlägt man die Hände übern Kopf zusammen. Sauberkeit im Zimmer was gut, aber im Badezimmer hätten so einige Sachen mal gesäubert werden können, die wahrscheinlich schon ewig keinen Putzlappen mehr gesehen haben. Ein wunderschöner Garten, wo wir gerne ein Bier getrunken hätten war nicht nutzbar. Alles vermorscht die Sitzmöbel, sehr ungepflegt alles. Man könnte die ganzen Anlage mal...
"I specifically booked this hotel because it has a lift and my mum cannot do stairs. We were attending a special family celebration and wanted to stay the night to make a weekend of it.
When we arrived at the hotel, the lift was broken - the steps to the first floor were exceedingly steep and narrow - my poor mum was absolutely unable to climb them.
There were no ground floor rooms available so we had to cancel the booking and are going through the Expedia complaints process to get a refund....
"I specifically booked this hotel because it has a lift and my mum cannot do stairs. We were attending a special family celebration and wanted to stay the night to make a weekend of it.
When we arrived at the hotel, the lift was broken - the steps to the first floor were exceedingly steep and narrow - my poor mum was absolutely unable to climb them.
There were no ground floor rooms available so we had to cancel the booking and are going through the Expedia complaints process to get a refund....