"The staff at check-in were not friendly or welcoming. There were no towels in the room, so I had to go down to the front desk to request them.
I paid extra to book a deluxe room, but it looked exactly like a standard room. I couldn't see any difference, so I'm not sure what made it a "deluxe" room.
The coffee machine and toaster at breakfast were not working properly, which caused long delays. Many guests had to wait a long time for breakfast because of these issues.
Overall, the experience...
"The staff at check-in were not friendly or welcoming. There were no towels in the room, so I had to go down to the front desk to request them.
I paid extra to book a deluxe room, but it looked exactly like a standard room. I couldn't see any difference, so I'm not sure what made it a "deluxe" room.
The coffee machine and toaster at breakfast were not working properly, which caused long delays. Many guests had to wait a long time for breakfast because of these issues.
Overall, the experience...
hmoonthet