"We had emailed the hotel three times before our arrival to book a table in the restaurant and received no reply. Upon arriving at the hotel we were told that the restaurant was fully booked and that we could eat in the bar until 9pm. Unfortunately this message was given to many other patrons and the bar was overflowing with people trying to find seats and order food. A group already sat at a table said we could have their table as it was obvious there was no chance of getting served. We...
"We stayed there following a nearby wedding. the room was clean and tidy on arrival, well stocked with tea/coffee/biscuits and bathroom products.
Breakfast the following day was an excellent full english.
Staff very polite and helpful.
Would definitely stay there again"
"The location is excellent for the castle and cathedral. It’s an old building and therefore not ‘flashy’ but it has character.
We received a friendly welcome and the staff team were very helpful.
It’s a great base for visiting the old town. We did not have the time to see the town down the hill.
You may have to park in the car park opposite and pay, as the hotel car park is quite small but there is space to drop off a guest if needed and then to park."
"Rooms are very tired, dated and not standardised, carpets very dirty in rooms. Television reception was so poor that made viewing anything not possible. Wifi worked, not all televisions were smart in that couldn't view streaming services. Some rooms still have single glazing, meaning cold and very noisy. The kitchen was okay but missing many things like bowls, poorly equipped. Entrance was unlit, making later arrival difficult as unable to see entrance and unable to enter code. Cleaning...
"Despite the large rooms, the hotel is in dire need of a renovation.
The beds are overdue to be replaced. Lots of piling on them and they didn’t have a fitted sheet. You could feel the bumps of the older mattress through the sheet that was on top of the bed. The sheet on top of the bed didn’t cover the entire mattress. It would roll up and expose the mattress in the night. I had to constantly get out of bed and pull it back over the bare worn mattress.
Very poor lighting in the room and...
"Room was bright and clean. Breakfast was fine. Location was good. Unfortunately there was an awful damp smell from the bathroom that permeated the whole bedroom. I was only there for a night so i didn't complain, but it's in need of some maintenance."
"The room opens directly onto the carpark, which was great as it made it easy to unload/load the car, also we could keep the door open so cool down the room (it was hot when we stayed). The staff were friendly and helpfully. Each nigh we were asked to prebook our breakfast, stating what time we wanted it, the following morning the breakfast was waiting for us perfectly cooked."
"Staff were friendly who we saw.
Very limited parking even street parking is limited due to permits needed.
No breakfast even though it stated breakfast.
Rooms could do with an update.
Bar area is nice to have a drink and can imagine in the summer would be a great place "
"Very quiet location close to all amenities. Stairs may be difficult for less able people. Garden could be lovely, with some work. Car park charges have Increased to £7. , not £4.50"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن سوتون أون ترنت
استمتع بزيارة بعض المعالم الموجودة في سوتون أون ترنت مثل متنزه كيلهام هول آند كانتري بارك ومركز نيوآرك التجاري.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
