Find 3 Star Hotels in Rayleigh from SAR 215

"Me and my partner stayed in the suite for the night and were very pleased. The only thing we were asking was, if there was any cold beverages in the room for example if there would be some cold drinks such as cold water provided or cold refreshing fizzy drinks. Other than that we were very pleased with the condition and how cozy the stay was "

"Best Western Thurrock Hotel is a good hotel if you need a place to stay and relatively cheap. It’s in a good location for Lakeside shopping centre, the M25 and the dartford bridge. The entrance to the hotel itself needs refreshing as the road is damaged with slight potholes so if visiting make sure to go slowly. Once on the grounds of the hotel there was good amount of parking and wheelchair friendly walkway to get into the hotel with a ramp. The reception on arrival is lovely and very welcoming, the hotel itself is very large and has a lot of bedrooms and suites as they host weddings. Short walk upstairs to the rooms, no lift so be aware when booking if you cannot do stairs. The rooms themselves need a really good renovation, they are very outdated, but a good large size. The first room (121) we checked into was horrible. The pipes for the taps were very loud and the smell from the drains were potent. We spoke to reception and they moved us with ease and they were fantastic about that, finding another room quickly and letting us view it first before choosing due to the past room being bad. The second room we checked into was great, minus the outdated carpet and VERY squeaky floorboards which definitely need to be looked at. The bathroom at a good size and renovated well with no bad smells or stains. The bed was comfy and it was a lovely night to sleep. Would stay again but this hotel definitely needs upgrading :) "

"Breakfast poor quality . Pillows poor "

"Have stayed here a few times now, friendly welcome, comfy room Considering how close you are to busy roads very quiet Good breakfast "

"Wonderful property great value very well located, steps away from the train. I recommend it. "

"Excellent staff in reception, bar and restaurant. Very friendly and welcoming. Bedroom and bathroom adequate, very clean but a bit dated. Breakfast was very good. Lots of choice and well cooked."

"Great location for lakeside shopping centre. Lots of parking. Friendly staff. Room is on the small side fine for a night but would struggle for longer. Comfortable bed and pillows. Hot shower and decent toiletries. WiFi is really poor just hitting 1mb! Had to use phone data to watch firestick. "

"Excellent!! Check in and Out went smoothly. Room was nice, clean and spacious. Breakfast was good. Good location to Bluewater and Buses. Staff were amazing. "

"There is no Spa. Our room was clean but only one towel ,cup for 2 people. No hairdryer in room. We booked including breakfast and then had to argue the point booking form said breakfast included but hotel said no. Also was given a 5 pound voucher for evening meal put voucher on table at start of meal and placed it on bar next to cash register to pay because we didn't actually hand voucher to cashier he refused to accept the voucher. I asked what we should have done with voucher he suggested we wave it under his nose. Reception staff no help refused to refund the voucher amount as well stating we should have made it more obvious."