"I checked out after being in the room only 45 minutes, dripping with sweat. I booked a standard single room with a window at a cost of £100 - I got a 6 foot square box which was 2/3 filled with bed, table and chair. The ‘window’ was 10’ high above the bed, covered over, unreachable and presumably could not be opened. Attending reception to complain - I was told there were no other rooms available, including an upgrade which I was prepared to pay for and that I could not receive a refund. I...
"I checked out after being in the room only 45 minutes, dripping with sweat. I booked a standard single room with a window at a cost of £100 - I got a 6 foot square box which was 2/3 filled with bed, table and chair. The ‘window’ was 10’ high above the bed, covered over, unreachable and presumably could not be opened. Attending reception to complain - I was told there were no other rooms available, including an upgrade which I was prepared to pay for and that I could not receive a refund. I...
Angeka