"Customer service was beyond unacceptable! it was outright disrespectful from the very first interaction. I was met with attitude immediately, and it only got worse throughout my stay.
When my flight time changed, I asked to cancel my wake-up call. Instead of resolving a simple request, I was told they “don’t know how” to cancel it in their own system and was instructed to “just unplug all the phones.” That response alone shows a complete lack of training and professionalism.
To understand...
"Customer service was beyond unacceptable! it was outright disrespectful from the very first interaction. I was met with attitude immediately, and it only got worse throughout my stay.
When my flight time changed, I asked to cancel my wake-up call. Instead of resolving a simple request, I was told they “don’t know how” to cancel it in their own system and was instructed to “just unplug all the phones.” That response alone shows a complete lack of training and professionalism.
To understand...
Mohammad Shezad