Find 3 Star Hotels in Lake Bluff, IL from SAR 321

"Super helpful and kind staff. Good location."

"Over all not bad but be careful about extra parking charges because you will be surprised at the time of check in. "

"At check in, there were two staff working the desk. BOTH staff were scrambling to help a couple who had failed to cancel and reschedule a previous reservation correctly. So, that left a very long line of us waiting to check in at 3pm. Additionally, the staff gave the couple a discounted rate that was approximately $40 less than my rate. We all know differential pricing happens, but to see it happen to one customer and not be offered the same discount was unacceptable and disconcerting."

"Wish there was a hotel-sponsored breakfast; that's pretty much the expectation nowadays. From this and other stays, I regard Sonesta O'Hare as a very fine property and a good dollar value. However, it does need to improve the design of its airport shuttle service."

"Really didn’t care for the sink being separate from the bathroom and it was very small. Also if you’re looking for food close by you won’t have much luck. I wish they would upgrade their restaurant. "

"Love it!!"

"breakfast was fresh and good. Parking was spacious and not secure, but experienced no strangers. Room clean. But, maid failed to check if the safe was unlocked and empty. I found it locked, called maintenance, they unlocked it, then started to depart. I found the previous occupant left a purse and I turned it over to mainenance. To use the laundry, one must signup to a strange app that requires a $10 deposit for a $4 clothes wash dry, or quarters. Front desk refused to exchange dollars for quarters. Unlike some IHG's like Brookfield WI, no evening cookies, no plastice utensils available 24/7, or ability to use credit card for clothes Wash/Dry. "

"Great"

"The stay was good, mostly UpToDate. The shower curtain we had, had a lot of holes in it, but the rest of the room was clean. They only have feather-down pillows, so you may want to bring your own for good support and rest! The food was ok too. Not a lot of options for the buffet choices, but still tasted good. The pool was a little colder then others we have been in, but the Hot Tub was Fantastic! The staff was very kind and helpful. "