"We saw 3 rooms:
- I thought i booked room 1 (but i booked 1 room...), but someone else were in this room
- the other 2 rooms were the family rooms (i booked one of these)
- all 3 rooms' drawers were broken and cupboards doors were loose
- some of the rooms' outer doors had punch marks (broken)
- no food (breakfast) was served
- there was a huge concrete block ontop of a hole at the gate, almost damaged my car
- the TV had no remote (and management tools is to work it manually) and was almost...
"
Outstanding Stay and Exceptional Service! ⭐⭐⭐⭐⭐
My recent stay at this hotel was truly exceptional from beginning to end. The customer service exceeded all expectations every team member I encountered was friendly, attentive, and genuinely committed to ensuring I felt welcome and well cared for throughout my visit. The breakfast was exceptionally delicious, the buffet setup and layout was fantastic The meal was breathtakingly delicious.
The room was immaculate, comfortable, and thoughtfully...
"The property, the staff, the manager... all were great. Chalet kitchen was pretty well stocked but no bowls! Note: as is often the case in rentals, no salt or pepper in the kitchen :)
Expedia let us down in contacting Sundown to make adjustments but Sundown Manager corrected them and all was well in the end."
"I booked for 2 nights but I couldn't make it, so I forfeit the 1st night. Otherwise we enjoy our stay the place was nice, clean and spacious. Beautiful view"
"Very disappointing experience from start to finish. Upon arrival, the person at the front desk was not aware of our reservation. We had to spend more than 15 minutes proving that we had indeed booked a room at this hotel. Once we finally accessed the room, several issues became apparent. There were no towels available, and when we asked for assistance, the staff was unable to help, forcing us to find towels ourselves. The overall cleanliness of the room was poor, with cockroaches present, which...
"Great room, clean sheets and towels, but it would be great that before guests arrive they should have the fridge on and also provide an iron and enough utensils."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
