Find 2 Star Hotels in Millbrook, IL from SAR 252

"Terrible stay. From the moment I entered my room, I found an ozone generator running, which made me cough and caused lung irritation throughout the day. These machines are too risky to have on when guests arrive and should never be used in occupied rooms, as they can be dangerous to people and animals. They switched my room, but the issues continued. On the second night, the fire alarm went off at 4:00 AM for about 10 minutes, then again from 5:00 AM to 5:38 AM. I didn’t get any sleep that night. Given these serious safety concerns and the disruption, I am not satisfied paying for both nights and believe a refund or compensation is warranted."

"The place would have been great except for little details that made it subpar: The checkin kiosk was black when we first walked in, so I passed it. Finding where the voice came from took a while, especially because the receptionist wasn't full screen to start (later, she was). She was hard to hear when others were talking in the lobby. Finding room 169 was made difficult by a sign saying rooms 100-130 --> this way. A sign saying "all rooms, this way" (or no sign!) would have been less confusing. In the bathroom, having no place to hang a towel was very irritating (now towel racks). The toilet paper was a very long reach from the toilet. In the bedroom, one end table was about 3 feet away from the bed, and the switch for very bright lights way up on the ceiling above the bed was probably 4 feet away. The bed was higher than normal. There were no lights above the kitchen sink. I LOVED that there was a 3/4 sized refrigerator with a freezer section separate from the refrigerator part. It was also a very nice quiet room. It did suck to have the key stop working while we were in the middle of moving stuff from the room to our car. I definitely got my exercise going to the front desk, twice, (first new set of keys didn't work) to get new keys so that we could finish checking out. I didn't like having an unlocked box out of sight of the receptionish to put keys in, especially considering the lack of privacy in checking out (or in)."

"Continental breakfast average. Front desk clerk Michelle was always friendly and helpful. There are 2 new 100 gallon water, still their shipping containers, sitting in the hallway. I was there for 3 weeks and there was no movement to install the heaters. Hotel location was great for me. Close to where I was working. Morris has a lot to offer."