البحث عن فنادق بتصنيف 2 Star في إمبيريال من SAR 261

"Could’ve had a couple more breakfast items. Definitely could use better pillows. Also make sure that the tv’s are for the correct rooms."

"Overall I give a 95 out of a 100. Only thing that's bad was the breakfast. When it says free breakfast its not like other hotels. It's a grab n go. Muffins, coffeemaker fruit. So the free breakfast sux, but the overall was great"

"L"

"El personal nada amable"

"Stayed 10 nights. Arrived Wednesday and the room was cleaned Friday, that was the ONLY time during our stay. I stopped by the front desk twice to pick up clean towels and mentioned our room hadn’t been cleaned, another time I asked housekeeping for clean towels and told them our room hadn’t been cleaned, I also called the front desk and asked for clean towels and told them housekeeping was not cleaning the room. No one seemed to care. Our room was a suite with 2 queen beds and it was spacious,...

"The parking structure is shared with other businesses, and only certain parking spots are designated for The West End guests. However, the staff did not provide any guidance about which floors the designated parking spots are located on. We were assigned to Room #216, which is next to the laundry room, even though other rooms appeared to be available. I could barely sleep all night because of the noise from the laundry room."

"The room was filthy. The fridge didn't work. There are no microwaves in the rooms. The heat was broken and the AC was falling apart and obnoxiously loud. No plastic silverware or napkins offered at the front. There are cockroaches all around the outside but thankfully not in the room. The staff could barely communicate because they are foreign. And they still charge a 50$ deposit before check in which was not mentioned when I booked the room."