"Everything was good"

"When we checked in, the staff member was talking on the phone with her children or someone else while assisting us, so the check-in process was not handled very well. We had three people in our group, but she only created one key card at first, and we had to ask for two more. She quickly handed us the card and sent us on our way so she could return to her phone call. We stayed for five nights, and during the first three days, all three key cards stopped working after only one day and had to be...