البحث عن فنادق بتصنيف 2 Star في هيلزهام من SAR 197

"Very helpful staff good location"

"Lot of renovation work going on"

"Was horrified at the external state of building. Couldn’t get access to the building, there were building works going on alongside so I left and found somewhere decent to stay. "

"No parking as advertised. Staff were very casual - often sat on their phones on the sofa round the corner from the front desk. There was nowhere to hang the shower hose. It was just loose over the bath. They did fix it once I told them, but I would've expected it to have been addressed before my arrival. The windows were a bit broken and there was pigeon mess all over the sills. The view was very derelict. Overall it was ok for a place to lay my head on a work trip, but there's plenty of...

"The room was very clean with tea, coffee, milk and sugar provided. Not a great selection of teas but fine for us. The beds were comfortable and sheets clean and ironed. Small TV but that didn't bother us as we were out more than in. Good selection at breakfast with cereal, yoghurts, fruit juice. Very good cooked breakfast with several options. Tea and coffee served in your own pots. Staff really friendly."

"If I could give it zero stars I would. An absolute shambles of a place. Do not bother staying here. We are disabled and were put on the 5th floor with no access to a lift. None of bedrooms advertised online was not what we stayed in. The windows were moldy, broken, held together by tape, gap at the bottom so constant draft coming through. No soap provided in the bathroom, no mat in the shower my husband nearly slipped. No one to speak to on the front desk as everything is done via WhatsApp....

"It was not made clear if we had access to a kitchen or even if there was a kitchen so we could not wash our coffee cups properly and it was hard to fit cups and bottles underneath the bathroom sink tap."

"I was supposed to get book in details by WhatsApp before 3pm Friday they didn't come. Eventually someone appeared at 3.15 in the lobby if you could call it that. A window in the inside front door had been broken and was never replaced. Got to the room it was supposed to be a double. Fair enough it had double bed and just enough room to walk around it. The bathroom stunk on stale water. Would I stay here again? NO "