"Receptionist was so rude on arrival she didn't know about our booking and made me sign a piece of paper with print too small to read before giving us the key to our room. Telling my concerned partner that it was something to do with being added to marketing list for emails. When we paid for our room my partner & I expected to be able to use all the facilities described on your website. However we arrived to find the hotel full of drunken wedding guests. Empty beer bottles were all over the place...
"Hotel.com act like a scam. I didn't know that the Ty Nant hotel was only for students.
After contacting Hotels.com
several times, it was impossible to get the deposit back.
Therefore, Hotels.com has miscommunication with Ty Nant hotel and I been lie about the refund.
Keep up the good work Hotels.com
Anyway, it doesn't matter what's my opinions.
But definitely it will have a impact on people when they're read my review on Trustpilot. "
"The room did the job - but numerous issues.
Missing some basic necessities like a bedside light. Had to use the public wifi from the bar downstairs which was choppy at best.
The problems started right from the beginning. Check in according to the website was 10:00pm. But at 8:30pm I had a message saying I wouldn't be able to check in after 9 as the bar shuts at that point. I was on a train so unable to get there for that time, and somebody very kindly stayed to let me in, but they still...
"First, the level of communication and correspondence I got from booking this property was piss poor.
I did get barrages of messages for different things.
From verifying my identity to being charged different fees to being bugged with different messages saying I have to check in between 4pm and 7pm anything after that, I will get charged £60 extra. They'd stated they charge an additional deposit of £750 but charged a deposit of £500 and extra £75 for the hot tub, which they refused to refund even...
"A very different experience, a shame it was November so the weather wasn't great, but still a great experience.
Would definately recommend flip flops for the bus stop showers, as that floor was a tad painful. And a shame the shower with a view had suffered in the last freeze, would be great in summer.
Will consider a revisit in warmer weather if we need a place to stay in the area in the future."
"Boutique hotel in the Uplands area of Swansea. Good ambiance as you walk in the door to the hallway. The oriental suite was full of character and great attention to detail to maintain the theme in the room. Plenty of amenities to use whilst in the room. 2 min walk to the nearest bars and restaurants. A great find."
"Clean and tidy caravan. Nice seating and kitchen area plus two bathrooms. Double bed mattress could be newer, was a bit springy. Trainline behind could disturb light sleepers. WiFi only available from adjoining hotel."
"On arrival I was told that I only booked one child where on my booking there was 2 children. Staff was not very welcoming and sleeping when I walked through in the morning.
Room ok for what we needed , beds were clean and that’s the main. Bath looks like it could do with being renewed"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن برود أوك
تعرف على المنطقة المحلية الموجودة في برود أوك خلال خروجك واستكشافك لمعالم مثل حدائق أبرجلاسني.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
