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"Pick up and drop off service is very good and staff is very kind"

"I arrived at this hotel at 2am, Saturday, Demember 19th. I had made a booking through Hotels.com. It was freezing cold outside, and I was very much looking forward to getting to my room. However, when I got to the front desk, the receptionist called the manager and then told me I couldn't stay. She was obviously embarassed about the whole situation, and apologised. When I asked to know why, she told me through a translation app, and I quote: "Oh, we welcome foreign friends, but it's a special...

"一泊5000円を切る安さですが、部屋は新しく清潔で、アメニティも充実していました。スリッパ、歯ブラシ、櫛、シャワーキャップ、コーヒー、お茶の他、水も毎日2本無料で頂けたので大変助かりました。英語が通じるスタッフは少ないですが、翻訳アプリを使って丁寧にご対応いただけたので特に問題ないです。冷蔵庫はなかったのでその点は注意が必要です。"