"Very good room service"

"I booked suite room 251 and unfortunately the air conditioning in the bedroom wasn’t working. This meant I didn’t get a good night’s sleep. There was a fan but no air conditioning. I mentioned this to reception in the morning and they assured me they were aware and that’s why there was a fan. However when I checked in reception hadn’t mentioned this issue. If they had I would have asked for a smaller room with working air conditioning. This wasn’t great service."

"Good sized room and lovely and clean. Downside was no air conditioning and it was really hot! Also, no Baileys at the bar😕. Breakfast was adequate - good choice but no crispy bacon."