"Great staff and great service, with special mention to Rebecca who went above and beyond with her friendly service."

"Absolutely amazing amazing team couldn’t thank the checkin lady any more got the stay started perfectly thank you so much."

"All staff were really lovely. My room was very clean. Loved the hot tub bath in my bathroom. The spa & gym facilities were excellent, all very modern. To be honest this hotel is one of the nicest, best value for money places I've stayed. "

"Friendly. Good quality."

"Apartment was spotless, lovely and clean, more spacious than we were expecting. Staff were lovely as well. "

"The Carlton is in the process of being renovated. The alternative accommodation across the road was an excellent replacement. Very well presented, clean funky and functional more than adequate for a brief visit. Right in the heart of Jesmond,"