"The staff here are absolutely wonderful creating a real home from home! The food in the restaurant was top notch and the drinks were served with care and attention. There was a lack of any kind of “ale” from the bar (neither bottles or cans) but that was the only missing item really.
Almost everything is good but a couple of improvements would be around housekeeping - didn’t top up tea, sugar or bodywash on each day and we didn’t notice of course until needed! Some aspects of the hotel are quite...
"Lovely hotel set in beautiful grounds. Flower borders were just lovely! Room (twin deluxe) was spacious, comfortable and clean. One note, we were in room 216 which had view over cafe at back, which was really pretty so not a problem. However, deliveries started unloading at 6am in the morning which wasn't great. The hotel is so close to Beamish working museum, very handy. Few good pubs in the area too."