"There property is really cool and nicely located. It has a museum in the lobby The power was out at the time because of hurricane Lowell which wasn’t their fault, however the phone number is useless and it caused a lot of problems when trying to reach the staff. The first night we had to sleep in the rental car because we weren’t able to reach the staff. Expedia helped getting things right eventually but we still had to go through lots of frustration just because they don’t have a working phone...
"They accepted my booking when they didn’t have electricity. They told me to contact Expedia to get a refund but Expedia requires confirmation of a refund from hotel management. Expedia emailed and called them but they never responded to Expedia. I sent messages to the inn but they responded two days later by stating that I should contact Expedia. I told them Expedia is trying to contact you and they said they would reach out to Expedia. I never heard back from the inn or Expedia. I will be...