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"This is an incredible hotel for families - child friendly, clean, and wonderful facilities. There is a small indoor play zone with someone who looks after the kids. The breakfast buffet is fantastic. The indoor pool is lovely. Everyone that works here is the kindest! My family and I had a wonderful stay "

"Friendly and courteous hosts, great food and excellent service "

"The staff was warm and welcoming. The rooms were amazing and the breakfast was fantastic. Lots of ethnic Greek foods"

"As a seasoned traveller, I have never experienced such bad service from management. A complete lack of communication, examples..breakfast times were changed and not advised on check-in. We were blamed for not advising them what time we would arrive for breakfast, regardless of set breakfast times. I can't rate the breakfast, not worth the additional cost, many local cafes offering a great breakfast. Not advised on parking rebates, as a result we paid the full price, management stated we should have asked them, we did but it had to be before we parked at the hotel We have always received information at check-in. The rooms were clean, you get what you pay for. The most disappointing part was management behaviour, there was zero accountability. Unfortunately we weren't the only guests to receive this treatment."

"The hotel is beautiful, large room with balcony. Grate bathroom, comfortable, the dinner is good ,however the breakfast was amazing. "

"Γουστόζικο, περιποιημένο, πεντακάθαρο σπίτι σε τέλεια τοποθεσία. Ησυχία με εύκολη πρόσβαση στην πόλη της Καστοριάς και άλλα αξιοθέατα."

"Romantic and special. Highly recommend. Kastoria is a rare find. This hotel is a great getaway. "