"Great"

"Check in went very smoothly. The bed was a giant circle which was fun but also a little unexpected. This was definitely a small suite, and the view of the Eiffel Tower felt underwhelming. The sink was clogged so we had to pull the stopper out of the drain. Some of the outlets didn’t work so we had to charge phones across the room on the floor. There was a weird gray stain on the sheets but it seemed pretty clean inside. The staff was friendly and helpful, and we appreciated their flexibility and...

"The room was entered into whilst at the gym, cash & credit card stolen. There is no safe in the room. Staff couldn't have been more unhelpful. Requested keycard log. They took a very long time to produce it, long enough to tamper with? Log then showed no entry by any staff keycard. CCTV requested, none in corridors only elevators. Help to phone the police to report? Nope, said there is no point as all they will say is there is no evidence of room entry & no CCTV to support the allegation. Could...

"The reception staff were incredibly helpful. Especially Steve who went that extra mile to ensure we were looked after. Swimming pool exceeded my expectations. Would definitely recommend a stay at this lovely hotel"

"Paris was 31’c when we arrived at the hotel early. I previously email to ask for possible early check in & surprised to be accommodated at 1:30 pm arrival time. Very much appreciated. Room is clean with AC. Staff is friendly & helpful."

"The only problem with this property is that Wi-Fi; it did not work and for the entire stay we were there (4 nights and 5 days), the property did not bother to fix it. Not sure this is a France problem, but having to rely on your roaming while traveling international country, it was problematic. If you have to work while traveling, avoid this hotel--I believe some other traveler had the similar review."

"Beautiful property, great staff, great location, great for families. We really enjoyed our stay and the staff went above and beyond to make it special."

"Unfortunately, the hotel was undergoing extensive renovations during our stay, which greatly impacted the amenities. The kitchen was entirely closed and there was no formal reception area. Because of this, the breakfast included in our reservation could not be provided. Instead, the hotel offered vouchers for sweet crepes at an adjacent creperie. While the gesture was appreciated, the restriction to sweet options only felt unnecessarily limiting and cheap, especially since savory crepes were...